Our standard delivery timeline is approximately 7-10 business days from the day your place your order with us. If your order is placed on a weekend or holiday, it will begin processing the next business day. 

The above timeline includes within it the time for processing, printing and packaging your order, as well as the shipping timeline for delivery. Please keep in mind that the above timeline is an approximation, and is not guaranteed, as it depends on the delivery services in the country of destination.

Different packaging depending on the size of the poster as well as the country where the item is produced and shipped to. Our standard packaging for posters is:

• Flat for posters up to A4 ( < 8.27” x 11.69” or 21cm x 29.7cm)

• Tube for posters above A4 ( > 8.27” x 11.69” or 21cm x 29.7cm)

Some exceptions are:

• Mailing tubes in the following countries:
  DK, DE, NO, CH, FR, UK, AU, SG, NL, BE, AT

• Triangular/rectangular tubes in the US, Canada and Brazil

We do not accept returns on tannerstrachanCREATIVE posters, prints, e-gift cards and digital products, including but not limited to digital downloads or eBooks. Books and calendars may be returned at the shipping expense of the customer, and as long as it is received in its original, unused condition. A refund will only be issued upon receipt of the returned product. If a returned item is received and is not in its original, unused condition then it will not be refunded. If this is the case, the customer may have the product shipped back to them at their own shipping expense.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We will happily replace products that arrive damaged if photo proof can be provided.

To start a return, you can contact us at hello@tannerstrachancreative.com. Any items sent back to us without first requesting a return will not be accepted and will not be refunded.

You can see our full Return Policy as well as our full Terms & Conditions here.

Every piece you see here is human-made, start to finish. We sketch, paint, shoot, and create with real tools, real paper, and real heart before anything enters into the digital realm. No offence to the bots—but, to us, creativity is what it means to be human. It's how we connect, tell stories, and honour the wild world around us. To create is to be. That’s why our art is timeless, never templated.

Abso-f*ckin-lutely! If you’re dreaming of a one-of-a-kind piece tailored to your story, space, or vision—we’d love to hear about it. From custom illustrations to personalized fine art portraits, our commission process is collaborative, thoughtful, and rooted in bespoke craftsmanship. Click here to connect and let’s create something beautiful & meaningful together.

Because our chronic need to please everyone—we offer both options! All jokes aside, we feel it’s important to offer both. If you're all about convenience and ready-to-hang art, then it sounds like framed art is for you. If you're after flexibility or want to frame it your own way, go for the unframed option—perfect for custom matting, dorm rooms or gallery walls. All our frames are sustainably sourced and built to last.

All of our posters come in a curated selection of standard sizes to make framing a breeze. To help you decide, check the size guide on each product page and visualize with painter's tape or paper cutouts (our tip for finding your perfect size).

• A3 — 29.7cm x 42cm (11.7” x 16.5”)

• A2 — 42cm x 59.4cm (16.5” x 23.4”)

• A1 — 59.4cm x 84.1cm (23.4” x 33.1”)

We also offer custom sized prints if you have a specific space to fill or vision you want to bring to life. You can click here to start the conversation.

We treat every print like our baby—because it is. Unframed prints are carefully rolled in protective tubes; framed prints are wrapped and boxed with corner guards and cushioning. We ship almost anywhere around the world with trusted partners, and tracking is included on all orders. Wherever you are, your art is in good hands.

Standard delivery on our orders is approximately 7-10 business days. Please keep in mind that this is an average, and is not guaranteed as it depends on the service in your region. This timeline doesn’t include weekends or holidays. If your order is placed on a weekend or holiday, it will begin processing on the following business day.

Because each piece is made to order, we can’t accept returns or exchanges on any of our prints, but we’re here to help if you have questions before ordering. We want you to love what’s on your wall.

If your print arrives damaged, we’ll make it right—just send us an email that includes a photo of your damaged item within 7 days of delivery to get started.